Through the Virtual Service Desk, Vaxxe can provide a suite of Remote Management and Remote Monitoring toolsets to support your business environment whether on-premise, cloud-based or hybrid.

Infrastructure Monitoring

Vaxxe can provide monitoring and alerting of your core Operating Systems, Applications, Network devices, Server Hardware, Storage and Virtualisation infrastructure.

Application Monitoring

Vaxxe can identity issues which may occur in your Line of Business applications and proactively determine an issue which may exist in an application which may subsequently impact your business productivity.

Managed Network Infrastructure

Vaxxe can proactively monitor WAN and LAN across multiple network devices simultaneously including core routers, routers, switches and more.

Managed Device Infrastructure

With the various types of devices that exist these days, standardization is essential. Some features of our managed support services include the following:

  • Application Delivery
  • Device Management
  • Anti-Virus Protection
  • Compliance & Settings Management
  • Software Updates Management
  • Power Management
  • Operating Systems Deployment
  • Client & Health monitoring
  • Inventory and Asset Intelligence
  • Robust Reporting

While you focus on your core business, Vaxxe provides you with an enterprise level IT department for less than it would cost you to manage your IT in house. Vaxxe will design and effectively manage your day-to-day IT needs while we provide strategic guidance to make sure you get the most from your IT investments.