All too often, a failed change within a company’s IT infrastructure leads to disastrous consequences. While some of the worst case scenarios involve the leaking of sensitive company or customer information and compromised security systems, roughly 90 percent of all network outages are caused by a failed change. That said, it would stand to reason that most IT professionals keep strict logs of the changes they make on the network for clear visibility of what went wrong… right? Quite contrarily, a recent study by Netwrix revealed that more than half of professionals in the IT field make undocumented changes without telling anyone.
