By Jay Snyder, AdVoice

As I’ve discovered—and described in my last post—CIOs are much more concerned about how to deliver IT as a service (ITaaS) to the business faster and more transparently than they are about cloud infrastructure. So what are the challenges to doing that? In my conversations with them, they all talked about over hauling the structure and processes of their organizations—and the need to build or attract new skill sets.